If you cannot find an answer in the Knowledge Base, there are several ways to get help. Tendisha offers multiple support channels to ensure that you get the assistance you need.
Options
- Ask Tendy — AI support assistant available on every page. Tendy can answer questions about how Tendisha works, explain features, and guide you through processes. Tendy is available 24/7 and responds instantly.
- Knowledge Base — Browse articles and guides. The Knowledge Base contains detailed articles on every aspect of Tendisha. Use the search function to find specific topics.
- Support Chat — Chat with our support team. For issues that require human intervention, use the support chat to connect with our support team. They are available during business hours and typically respond within a few minutes.
When to use each channel
- Use Tendy for how-to questions, feature explanations, and general guidance.
- Use the Knowledge Base for detailed, step-by-step instructions and comprehensive guides.
- Use Support Chat for account issues, billing problems, technical errors, and anything that requires human intervention.
Contact information
You can also reach us by email at support@tendisha.com. For urgent issues, use the support chat for the fastest response.